ANACONDA DESIGN Warranty Policy

At ANACONDA DESIGN, we take pride in the craftsmanship and quality of our products, and we are committed to ensuring your satisfaction.

Warranty against defects

Every ANAKUNDAT product is supported by a warranty, as explained below.
Depending on the product, ANAKUNDAT offers a Limited Warranty against defects in material and workmanship, computed from the date of purchase. To find the length of the applicable warranty period (“Warranty Period”), please see the product page on the website.
Please ensure that you retain your receipt as this document will be necessary for you to exercise your warranty rights.

Warranty Coverage:

  · Manufacturer's Defects: ANAKUNDAT warrants each of the ANAKUNDAT products against defects in materials or workmanship ("defects") for the Warranty Period identified on the product label, computed from the date of receipt of the product by the purchaser ("Warranty"). When a replacement warranty product is issued, the remaining warranty of the original product is considered invalid.

Warranty Exclusions:

  ·     Defects that come from normal wear and tear;
  ·     Defects caused by accident, neglect, abuse, misuse, misapplication, or non-ANAKUNDAT products;
  ·     Defects caused by exposure to extreme natural conditions, liquids, or gases;
  ·     Defects caused by handling by third parties (such as postal service, airlines, hotels, etc.);
  ·     Defects caused by service (including repairs) performed by anyone other than a ANAKUNDAT authorized representative;
  ·     Defect caused by a modification of a product without ANAKUNDAT’s permission;
  ·     If the product serial number has been removed or defaced, or if the displayed serial number does not correspond to the nature, type, or origin of the product.

Warranty Claim Procedure:

  · Proof of Purchase: To process any warranty claims, you must provide proof of purchase to our customer support agent by providing your order number.
Please provide a copy of your original receipt to the Service Center to be covered by the Warranty.

  · Contacting Customer Support: If you believe you are experiencing a manufacturer's defect within the warranty period, please contact our customer support team at: info@anakundat.com.

Disclaimer

This disclaimer states there is not a guarantee of specific results as shown or advertised by our brand by using any of our products. Results may vary per user.